Terms & Conditions

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1. Introduction

Welcome to our travel booking platform. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

Our platform provides booking services for flights, airport taxis, buses, and hotels. We act as an intermediary between you and service providers. These terms apply to all users, including browsers, vendors, customers, and contributors of content.

2. Definitions

  • "Platform" refers to our website, mobile application, and all related services.
  • "User," "You," "Your" refers to the person accessing or using our services.
  • "Service Provider" refers to airlines, hotels, bus operators, taxi services, and other third-party vendors.
  • "Booking" refers to a reservation or purchase made through our platform.
  • "Content" refers to text, images, data, and other materials available on the platform.

3. Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or illegal activities.

4. Booking & Reservations

All bookings are subject to availability and confirmation by the respective service provider. Prices displayed are subject to change without notice until booking is confirmed and payment is received.

You must provide accurate passenger and contact information. Errors in booking details may result in additional charges or cancellation. We are not responsible for bookings made with incorrect information.

Booking confirmations will be sent to your registered email address. It is your responsibility to review all booking details and ensure accuracy before completing payment.

5. Payment Terms

All payments must be made in full at the time of booking unless otherwise specified. We accept major credit cards, debit cards, net banking, and digital wallets as indicated during checkout.

Prices are displayed in local currency and include applicable taxes unless stated otherwise. Additional fees such as service charges, processing fees, or convenience fees may apply.

Payment processing is handled by secure third-party payment gateways. We do not store your complete payment card details. All transactions are encrypted and secured with industry-standard protocols.

6. Cancellation & Refunds

Cancellation and refund policies vary by service provider and booking type. Specific terms are provided during the booking process and in your confirmation email.

Cancellation requests must be submitted through your account dashboard or by contacting customer support. Processing times for refunds typically range from 7-10 business days, depending on your payment method and bank.

Non-refundable bookings cannot be canceled for a refund. Some bookings may be eligible for credit towards future bookings, subject to service provider policies and applicable fees.

7. User Conduct

You agree to use our platform only for lawful purposes and in accordance with these terms. You may not use our services:

  • To violate any local, national, or international law or regulation
  • To transmit any material that is defamatory, obscene, or offensive
  • To impersonate or attempt to impersonate another person or entity
  • To engage in any fraudulent or deceptive practices
  • To interfere with or disrupt the platform or servers

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions.

8. Limitation of Liability

We act as an intermediary between users and service providers. We are not responsible for the actions, errors, omissions, representations, warranties, breaches, or negligence of service providers.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to flight delays, cancellations, lost luggage, or service provider failures.

Our total liability for any claims arising from your use of the platform shall not exceed the amount paid by you for the specific booking in question.

9. Intellectual Property

All content on our platform, including text, graphics, logos, images, and software, is the property of our company or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from our platform without our express written permission.

10. Modifications to Terms

We reserve the right to modify or replace these terms at any time at our sole discretion. Material changes will be notified through email or prominent notice on our platform.

Your continued use of the platform after any changes indicates your acceptance of the new terms. We recommend reviewing these terms periodically for updates.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in our registered jurisdiction.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@yourplatform.com

Phone: +1 (800) 123-4567

Address: 123 Travel Street, New York, NY 10001, USA

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.